We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

|  After Hours Emergency Number: 705.671.3949
705.674.9191
staff bio

Susan Kari

Receptionist

After leaving the industry for two years, I decided to join Baxter Animal Hospital. I had many dealings with the clinic both professionally and personally. I loved what they stood for, as well as the kindness and dedication of the staff. I have always had special interests in pet food, canine behaviour and pet/human interaction. I love the fact that I can combine all of my interests in one job by assisting and educating clients and just getting to know them. They are such great people! I love the 'down home' family feel between all of the staff and the clients.

I grew up with an assortment of pets. My first pet as an adult was also the only pet I've ever picked out of a litter. She was a beautiful tortoiseshell complete with "torti" attitude named Bandit. Loved her for it! Fun fact about me is that I made all the arrangements, preparations etc. to have my first home moved from one site to another.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Thursday, May 28, 2020

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Our door will be locked. Please call the number posted on the front door when you arrive and one of our Registered Veterinary Technicians will come to take the history and collect your pet. Our veterinarian will contact you by phone to discuss your pet's health before you leave.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday - Tuesday: 8:00 am - 6:00 pm
Wednesday - Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 5:00 pm.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us ahead of time to ensure we have what you need and can have it prepared before your arrival. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Baxter Animal Hospital