Blog

Last updated: June 26, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

• Continue our "closed waiting room" policy to protect our clients and staff. If you are arriving for a booked appointment with a doctor, please call from your vehicle when you arrive. We are now allowing 1 family member per appointment into the exam room. You can choose to remain in your vehicle if that is your preference.
• Only clients wearing masks will be allowed into the building.
• Continue the use of credit cards as the preferred payment method.
• Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".

3. OPERATING HOURS

We are OPEN with the following hours:
Monday - Tuesday: 8:00 am - 6:00 pm
Wednesday - Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 5:00 pm

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Baxter Animal Hospital