Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
“ Mister Golden Retriever “ – that is what I hear almost every morning when my Dad saw me. I’m Cooper a 14-month-old Golden Retriever. You already know my crotchety brother Boomer the Jack Russell! I am going to tell you how we met.
I was recently lucky enough to attend a Veterinary Conference for the American Animal Hospital Association (AAHA) in Austin, Texas. What a great city. I started my CE by learning that Austin is the live music capital of the world. As soon as we got off the plane there was a small band playing in […]
Funny thing occurred on the weekend. My family and I were visiting my parents and we both have dogs. They have played and tangled together for 4 years now as my dog is now 4 going on 5. Anyhow, my golden retriever started mounting my parents Labrador retriever. Mom says to me, “why is Kolby […]
With the jingle jangle and the bustling of Christmas preparations coming way too fast again this year, sometimes we forget about our pets and the hazards that may be associated with this festive and stressful time of year. The decorations, including tinsel, ribbon, ornaments, electrical cords, and the list goes on. They are not used […]
The OSCAR fund was created by the Van Isle Veterinary Hospital in Courtenay, BC who is one of our sister clinics, in honor of their very own clinic cat Oscar. OSCAR stands for Offering Subsidized Care for Animal Recovery, and was launched in 2012. The reason that the Van Isle team created the fund was because their Oscar always […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours: Monday - Tuesday: 8:00 am - 6:00 pm Wednesday - Thursday: 8:00 am - 8:00 pm Friday: 8:00 am - 5:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!