We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Stools samples brought in with your pet’s yearly checkup are used to help us determine if your pet has any intestinal parasites that need to be treated.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Our inside door will be locked. You can come into the vestibule and we will let you in when you get here or you can call us at 705-674-9191 upon arrival for your appointment or pick up. We ask that only one person bring your pet into the hospital for an examination with the veterinarian.
2. We are continuing to accept regular appointments so please call ahead to book a time.
3. We are still OPEN with the following hours: Monday, Tuesday, Thursday: 10 am - 6 pm Wednesday: 12 pm - 8 pm Friday: 9 am - 5 pm Saturday & Sunday: Closed
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us ahead of time to ensure we have what you need and can have it prepared before your arrival. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
