Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Should I Bring a Stool Sample for My Vaccine Appointment?
November 8, 2019
Stools samples brought in with your pet’s yearly checkup are used to help us determine if your pet has any intestinal parasites that need to be treated. It is important to treat these parasites as some parasites can be transmitted to humans. The most common parasites we look for are roundworms, tapeworms and hookworms. They are found in your pet’s intestinal tract, where you can’t see them. Your pet’s stool sample must be examined under a microscope so we can determine if parasites are present. We require a fresh sample, preferably one that has not been sitting outside or in the litter box for days. You can keep the sample refrigerated but do not bring in a frozen sample. You can use a bag or container to collect the stool.
If you have any questions, please give us a call at 705.674.9191.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. If you are arriving for a booked appointment with a doctor, please call from your vehicle when you arrive. We are now allowing 1 family member per appointment into the exam room. You can choose to remain in your vehicle if that is your preference.
Only clients wearing masks will be allowed into the building.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours: Monday - Tuesday: 8:00 am - 6:00 pm Wednesday - Thursday: 8:00 am - 8:00 pm Friday: 8:00 am - 5:00 pm
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!