We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
With spring finally here, we start to think about getting out and about with our dogs. While it has been a long winter for us, the ticks are also welcoming spring and the chance to start a feeding frenzy.
It seems that tick populations are on the rise in our area. A relatively new website originating from the University of Guelph that offers great information for pet owners has been tracking tick species in Ontario. Unfortunately for those of us in the north, the data for our area has been lacking. We are hoping to change this! For the next year, Baxter Animal Hospital is participating in the Canadian Pet Tick Survey to determine which ticks are present in our area and the incidence of disease in those ticks.
That’s where we need your help. Please submit to us any ticks that you find near or on your cat or dog. The tick may be dead or alive. If you are not comfortable removing the tick on your own, please call for advice or to make an appointment.
We will submit ticks monthly for the study. The type of tick will be identified and communicated to us. The tick will also be tested for tick-borne diseases (including Lyme disease). The disease test results will be included in the final report to be released in 2020. Many factors determine whether an individual pet will or will not develop symptoms of Lyme disease after a tick bite. Note: individual test results will not be made available to the public. This piece of information is being used for surveillance only – that is, to give us an idea of the prevalence of Lyme and other tick-borne diseases in the area. There is no cost to you, the pet owner, to submit ticks for this study.
Updates about the study will be available here. You will find lots of helpful information about ticks here as well.
We are happy to answer any questions that you might have about the study. Just give us a call.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Last updated: Thursday, May 28, 2020
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Our door will be locked. Please call the number posted on the front door when you arrive and one of our Registered Veterinary Technicians will come to take the history and collect your pet. Our veterinarian will contact you by phone to discuss your pet's health before you leave.
2. We can now see all cases by appointment only.
3. We are still OPEN with the following hours: Monday - Tuesday: 8:00 am - 6:00 pm Wednesday - Thursday: 8:00 am - 8:00 pm Friday: 8:00 am - 5:00 pm.
4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us ahead of time to ensure we have what you need and can have it prepared before your arrival. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.