Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Before entering into my program in at the University of Guelph-Ridgetown Campus, I knew I wanted to be doing something in animal care, but I lacked the experience and knowledge of actually working in this field. After finishing my program, I now look at things a lot differently.
Like the importance of flea prevention, did you know that one flea can lay up 50 eggs, 36-48 hours after a blood meal? If you spotted just one flea on your dog’s body, that means there could be hundreds more. They could be on your dog, in your carpet, bedding, cushions, along with your walls, or in cracks of your hardwood floors. That’s not just the adult fleas themselves, there could also be eggs, larvae, and pupae. To prevent a flea infestation, it is important to treat your furry friend as well as treat and vacuum your pet’s environment. By treating and vacuuming your pet’s environment regularly, this helps remove the eggs, larvae, and pupae before they become adults and lay more eggs. This also prevents any future outbreak after you have treated your pet and the environment it is living in.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours: Monday - Tuesday: 8:00 am - 6:00 pm Wednesday - Thursday: 8:00 am - 8:00 pm Friday: 8:00 am - 5:00 pm
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!