We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

|  After Hours Emergency Number: 705.671.3949

That Feeling…

Have you ever had that feeling that something is not right, but you can’t quite put your finger on it? At one time or another, we all have. These are called instincts. Do we listen to them? Not usually. We tend to question our feelings and doubt ourselves when it comes to our pets or even life in general.

I learned a few years ago to stop ignoring them and start paying attention. It has helped me on many occasions with my pets and their health. Surprising they haven’t steered me wrong yet although a couple of times I wish they had been.

Since our pets can’t talk to us and let us know that something is off, it’s up to us to be able to pick up on the nuances of illness. Then, of course, our pets live by animal instincts – Don’t show weakness, the weak don’t survive. It makes it even more difficult to be able to tell when something is wrong. It is where our ‘gut instinct’ comes into play.

A few times I’ve been watching my pets, and suddenly I’ll get a feeling that one of them is off. I’ll monitor for a day or two or even a few hours and then into the clinic they go. Sure enough, each time something has been found, and treatments started. It has not always been treatable, but my pets didn’t suffer because I waited too long.

You can never go wrong by having your pet checked out if you feel something is not right. Hopefully, it’s not something serious and can be fixed up with a few pills and TLC. The best-case scenario is that you’re wrong and everything is fine. At least then you get peace of mind. And this, according to an old saying, you can’t pay enough for peace of mind. But if something is indeed wrong, you’ll catch these problems in their early stages which makes them easier to treat with better results. You know your pet, and no one will argue with you about something being off. You know better than we do. We trust your instincts! We rely on them. And if you’re not sure – easy – call us and tell us what’s happening and how you’re feeling about it. Between you and us we’ll make a decision that works for both of you.

The most important thing is – if your gut is telling you something is wrong, it’s right. Don’t doubt yourself. Have the faith and confidence in yourself to listen to these feelings, and you won’t go wrong. You and your pet rely on it.

Written by: Sue, Receptionist



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Thursday, May 28, 2020

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Our door will be locked. Please call the number posted on the front door when you arrive and one of our Registered Veterinary Technicians will come to take the history and collect your pet. Our veterinarian will contact you by phone to discuss your pet's health before you leave.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours:
Monday - Tuesday: 8:00 am - 6:00 pm
Wednesday - Thursday: 8:00 am - 8:00 pm
Friday: 8:00 am - 5:00 pm.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us ahead of time to ensure we have what you need and can have it prepared before your arrival. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Baxter Animal Hospital